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Dialpad Appoints Jim Nystrom and Kent Venook to Key Sales Leadership Positions

Dialpad announced the expansion of its rapidly growing sales organization with the addition of Jim Nystrom as Executive Vice President of Global Sales and Kent Venook as Vice President of Global Sales Development.

With over 40 years of combined experience, Nystrom and Venook are seasoned veterans of the communications and contact center space, each with extremely successful track records for building and scaling revenue teams. who provide solutions to national and global companies.

“Jim and Kent are exceptional and proven leaders and have already made a huge impact in their first three weeks with us, driving the momentum of our team,” said Dialpad Founder and CEO Craig Walker. “At this pivotal time for the industry, we have an incredible opportunity to transform the way the world works together by enabling businesses to connect seamlessly on the only technology-based communications and contact center platform. world. Our incredible business organization will thrive under the leadership of this dynamic duo as we move into the next exciting phase of our business.

Jim Nystrom will lead all sales functions within the organization and will report directly to CEO Craig Walker. A heavy hitter, Nystrom is an enterprise communications sales leader with deep experience leading teams delivering unified communications and contact center solutions to businesses of all sizes. Nystrom was previously director of sales at Cogito and executive vice president of global sales at Five9. Nystrom brings an array of knowledge, strategy, and unparalleled energy to Dialpad.

“The culture of constant innovation at Dialpad extends to every corner of the company. In my experience, I haven’t seen a solution with the breadth and depth of Dialpad, as it brings together phone/voice, contact center, meetings, messaging and AI across all channels under the same roof. Company-owned AI provides unparalleled real-time coaching and guidance, transcription and customizable insights.

“Unlike legacy on-premises systems and outdated cloud platforms, Dialpad’s natively built modern cloud architecture can reliably meet the communication and contact center needs of an organization of any size, in any location. what location and vertical. It won’t be long before Dialpad’s market leadership becomes clear,” said Jim Nystrom, Executive Vice President of Global Sales for Dialpad. “Craig has built an incredible business and assembled a fantastic team. I’m excited about our future together.

Kent Venook joins Dialpad to focus on building the most innovative sales development team in the industry. Venook has repeatedly demonstrated the ability to lead sales development teams and execute flawlessly in support of modern marketing, most recently as Regional Vice President of Global Business Development at RingCentral, and previously building the sales development organization for the US and EMEA markets at Talkdesk during its significant growth phase.

“I am beyond excited to build and grow the world-class sales development organization within Dialpad, which was at the forefront of contact center, unified communications and hybrid working long before the COVID pandemic hit. -19 does not generalize these practices in the workplace,” said Vice President of Global Sales Development at Dialpad, Kent Venook. “Dialpad trademarked Work From Anywhere in 2016 and we remain committed to transforming the way the world works together through innovative cloud solutions for voice, video and messaging.”